"Both Gill and I would like to thank the Kim Tran Team and Shawn specifically for all the work in helping us find a place to call home. We were very happy to work with Shawn...Shawn made sure to let us know we weren’t being bothersome in our list of wants and really helped us move past a couple of initial disappointments. His professionalism and clear communication let us know what to expect! Additionally when any friends, family or our future selves require assistance in finding a home, we’ll be certain to put Shawn and the Kim Tran Team forward as our suggestion."
James & Gillian
"It was a great pleasure working Shawn Henderson on the purchase of our first home. He was patient, thorough and very responsive throughout the entire process. We highly recommend Shawn for other first time home buyers!"
"Kim and her team helped us with our house in Ottawa. Tom, our agent, was always accessible and just a phone call away. He was incredibly passionate for helping us find the right home and he has a great eye for color and interior design."
"Thank you for exceptional services your team are delivering in the past and recent transactions.
I highly recommend Kim Tran team, especially if you want to invest in property."
"It was a pleasure working with you. We found you to be professional, client focused and always went with the best approach and had our best interest in getting the deal in done until the end."
Garnet and Omolade
"It was a pleasant experience and a quick, successful result when we listed with Kim Tran Team recently. Perhaps partly because of the market which seems to still favor sellers, the buyers were serious, and the house may sell itself, but I'd think the communications between us and the prospective buyers were excellently executed which resulted in a rather smooth, quick and happy transaction. Thank you, Kim's Team! 🥂👍"
"Just wanted to add our Thank You for all your help in finding another tenant for us! We all really appreciate knowing that you are there!"
Heather & Martin
"We worked with Tom and his extended team when we relocated recently to the Ottawa area. I cannot speak highly enough of Tom's work ethic, professionalism and knowledge. Tom made himself readily available and communication was stellar. I would not hesitate to use the Kim Tran team in the future and would thoroughly recommend using their services to anyone selling, buying and/or relocating."
"Kim, it’s been such a positive experience working with you as my realtor to both source a condo for me and also find an appropriate renter. You made me feel as though my time was valuable by organizing showings well and responding promptly to my calls and texts. You are an excellent listener, provide credible advice and give the right information at the right time - all of which I appreciate! Last but not least both you and your assistant were great at taking care of the details, a relief for me. I can confidently refer you to anyone, knowing the high level of service you will provide."
"This was my 3rd time dealing with Kim Tran and her team. They continue to provide excellent service that cannot be beaten and personalities that outshine this world. Their professionalism and incredible knowledge within the real estate market is incomparable to others. Kim Tran Team goes above and beyond and put their clients first. What ever your needs are, they always find/help out their buyer/seller. They helped me guide through many paths and have helped me sell my homes in a week time. They surely know what they are doing and do it right! If you're looking to buy or sell, the Kim Tran Team will do it just right and make every transition smooth and easy. Thank you again, and I look forward to working with you all again soon! Thanks again for the continuous great experiences!"
"Efficient, passionate, knowledgeable, caring, professional, stylish, graceful and result oriented. These are some of the words I would choose to describe this team. They got our home rented to great tenants within just a couple of weeks of listing our place on two separate occasions.We always refer to this team for all of our real estate questions and needs."
Juli and Anwar
"I am pleased to acknowledge and recommend the service for both Kim Tran and Stephanie Woods at RE/MAX Hallmark Realty Group. I had the pleasure of having the team rent my townhome unit in Kanata. The level of service and professionalism was to truly top notch. Kim’s level of knowledge in real estate and connections to prospective tenants, and Stephanie’s attention to details, patients and friendly service was the reason my townhome was rented out quickly, achieved market rent, and occupied by quality tenants. Their teamwork was second to none. They are willing to go out of their ways to assure that your home is taken care of, aligned with my interest. I will definitely continue my personal real estate transactions with both Kim and Stephanie and will trust them with either renting, selling or acquiring future real estate.
Many thanks Kim and Stephanie. It was a blessing to have met both of you!"
"Dear Kim and Stephanie,
I am really appreciative of your help to sell my house in Ottawa. Your efficiency left me with a good impression. Your team helped me to sell the home within 20 days and I can see you used many ways to promote it on the market... I will definitely introduce my friends or people I know who want to buy or sell or rent house in Ottawa to you!"
"I just recently moved to my new condo few weeks ago and I am so grateful for Kim Tran team for the invaluable support in searching and acquisition process. as a first time home buyer, Kim showed me different options to broaden my knowledge and ideas about the purchase while carefully making notes and taking into special consideration my preferences as well. overall, it was a wonderful experience. thank you Kim Tran team. highly recommended!"
"Is it wrong to say that I am completely obsessed with a real estate team? I feel like there are actually no words to explain the depth that this group went to find me the perfect home AND sell mine on a tight deadline.
I dragged Tom all around Ottawa for a year and a half without being able to make up my mind. While on my epic home search we went from Centertown, to Greely, to Manotick, to Carling, up Greenbank, and finally back to the Byward Market. Tom didn't pressure me once or make any comments on my obvious continual change of heart. I would have been annoyed with myself. To be honest, he was one of the first Realtors I actually felt comfortable working with. One day the clouds finally parted and I ended up having an offer accepted on a beautiful home in my dream neighbourhood. Seriously though, who finds someone a home on a tight budget in the market WITH a backyard for her dogs??? Tom does.
Once the offer was in, I has three weeks to sell my current home over Christmas. No pressure! Kim handled it like a true Real Estate master. Her and Stephanie answered every question I had, set up all my appointments for me, and even had a staging company come in to help me get my life together for photos. I had no idea what I was doing, but their guidance and reassurance made the home sale process a breeze. Any time I called or emailed either of them, I received an answer almost immediately. I had my doubts that my home would sell in time, but Kim got it done and my property was sold under the deadline a few weeks prior to Christmas. I couldn't believe it!
Even though both properties have since closed, I have still received follow up calls, and emails from all of them to ensure everything went smooth. The home buying and selling process can be very overwhelming. There was even a time when I had thought about doing it without an agent. I can't even fathom that thought now. Anyone who chooses to use the services of this team is doing themselves a favour. The business is run like a well oiled machine, yet they still make clients fell exceptionally comfortable, and the personal details are second to none. I honestly think this is the best Real Estate team in Ottawa. They have earned themselves a client and referrals for life!"
"How we met: Spotted a listing for Kim Tran Team on a apartment downtown, contacted Kim; and she introduced me to you
Benefits working with you:
- Market Knowledge
- Professional, Friendly and understanding
- Always answered the phone when I called with questions.
- Quick on spotting defects and issues.
- Have good recommendation list for lawyers and inspections
Would I recommend a client:
- I would for sure."
"We were very pleased with Kim Tran's service in helping sell our home. Using the help of minor interior designing to better bring out the qualities of the house, she was able to complete the process quickly and efficiently. We were also very pleased with her generally helpful attitude and she was very quick to respond to all of our inquiries."
Jianren and Chao
"Kim Tran is by far the best and only real estate agent you will ever need. Not only is she extremely professional, prompt, and knowledgeable, but she is a genuinely delightful person whom we highly recommend.
As first time home buyers, we were more than a little overwhelmed with the house hunting and purchase process. Kim made sure we had all of the information necessary to make an informed decision, without making us feel bogged down in the process. She provided helpful and relevant suggestions and we always felt like she was in our corner, working with us, always looking out for our best interests."
Sarah and Andrew
“Tom was so patient with us on our epic search to find the right place. Our requirements were fairly specific, and our location specifications were stringent! In the end, Tom led us to a place that not only met our requirements, it also got us out of our comfort zone- and into a neighbourhood that met our needs better than the initial neighbourhood we had planned to live in! We also had fun throughout the process, because Tom is not only knowledgeable, he is also hilarious.”
“We purchased a condo for our son who is entering professional school in Ottawa, and Tom made the process very easy for us. As visitors from out of town, he frequently went above and beyond to ensure that all of our needs were met, and any concerns we had were handled quickly and effectively. Everything was done in a very timely and organized manner without any nasty surprises along the way. We highly recommend Tom to anyone seeking residence in Ottawa.”
"On the advice of a satisfied neighbour, we engaged the services of the Kim Tran Team from Remax Metro-City. We were very pleased with the professionalism of the team and their attention to detail. Our property sold in one day and we could not have asked for a better outcome. We would definitely recommend Kim Tran and her team to anyone wishing to sell their property"
“I met Tom when looking for an apartment while relocating to Ottawa for work. He was representing the landlord in the building where I rented and concurrently took my needs to heart. His honesty and dedication shines through in his approach and interactions, and was evident from the first time we met. Working with Tom and the Kim Tran team was a smooth process due to their high level of coordination and teamwork. Tom happened to be out of town when 'the' property came onto the market, so Kim stepped in to do the first viewing of the property with me.
Tom's attention to my needs in combination with his market awareness enabled him to effectively suggest potential suitable neighborhoods. Tom invested the needed time and viewings to transfer market awareness and assist in developing my confidence for when the 'right' property came along. Once a couple neighborhoods were identified, the eventual property was found by watching for the 'right' listing to come up.
Tom and Kim strike an excellent, pragmatic balance between pointing out both potential deficiencies and opportunities with a property. This is vital because no property is perfect and all real estate investments are an ongoing process of maintenance and improvement.Tom does an excellent job in the process of preparing and negotiating offers. With real estate transactions, it is important to be able to manage the emotional involvement - in other words, decide on a justifiable price ceiling and stick to it. Tom's extended knowledge of renovation potential and cost, in addition to differential pricing against comparable properties, enables him to be highly supportive in financial justification of real estate offers.
I would not hesitate to recommend Tom or Kim to family, friends, or colleagues because they both have a high level of integrity, honesty, and knowledge to ensure that their clients' interests are handled in real estate transactions.
Thanks Tom, I am really happy with the property and appreciative of your hard work throughout the whole process.”
“I would like to take this opportunity to thank you and your team for all the efforts and helps to find a house for my family and provide all necessaries helps in order for me to find a lovely house and complete the rental agreement in a very short of time after I arrived in Ottawa. I know my case was unique and took lot off time and efforts of your team, I am really appreciated that and love the way of your works, very professional, thoughtful and effective. It made all my efforts to find for the house seem very simple with your help , not only before, but also after completed the rental process.
Thank you again and I will definitely ask for your help when we are going to buy a house in the near future."
"Thank you SO much for your help on selling the unit, Kim and Stephanie! I still cannot believe it is all done without going to Ottawa even once... This couldn't be done without your tremendous support and I don't know how to describe my appreciation toward your team. I was so lucky to meet you and I'll definitely recommend you to my friends live in Ottawa to you when they have to sell/buy house there.
Again, thank you very much!”
"Thanks very much for everything you did for us in helping us navigate the complexities of home buying. We are very grateful for your collective attention, professionalism, and availability to answer our questions, and taking our concerns seriously. We are particularly grateful for you having made a priority of frequently visiting the properties in which we were interested before we did, and provide valuable insight in terms of pricing, as well as work that would be likely be needed on any particular property. We are very happy with the advice you provided and the way in which you advocated on our behalf during the negotiation. You made it seem easy for us as first-time homebuyers new to this business.
We wouldn't hesitate to recommend either of you to our friends or family looking to purchase a home."
"Kim, we never got around to thanking you for your calm and able assistance with a difficult purchase. You kept us focused and stress free throughout this rather capricious process. And we got the house:-) Thank you!"
“It is our pleasure to recommend Kim Tran’s real estate services. Kim represented us for well over a year while we considered several prospective properties. During that time she demonstrated care and consideration to our needs as well as patience as we took our time to find our perfect home. When we did, Kim moved quickly and efficiently to negotiate the purchase and close the deal while securing a significant price drop on our behalf. Her integrity, professionalism, and attention to detail was impressive throughout our real estate shopping experience and we wouldn’t hesitate to recommend her as an agent to anyone who was considering buying a home.”
John and Mark
“Kim was a great person to have in my corner during my search for a property to lease in Ottawa. Although my job brought me from out of town seeking new living accommodations within a short timeframe, she was more than up to the challenge. Organized, dependable, and efficient, Kim listened to exactly what I was looking for in a property and came back very quickly with a number of great options. She was very flexible with her hours, allowing me to consider a number of potential locations at a time that worked best for me. During the viewing period she quickly came to understand what I was looking for in an apartment, and she underscored the key details that helped me come to a final decision. Throughout the process, she was kind and extremely attentive to my priorities. The end result was a great find for me, and I would not hesitate to recommend Kim to anyone I know hoping to buy/lease in the area.”
“We recently sold our home through Re/Max with Kim Tran. Our sale went through with problems and Kim was extremely helpful in meeting all our needs. All our queries were addressed in a very friendly as well as professional manner. Our Sales Representative, Kim, ept in contact throughout the process to ensure it went smoothly. I would not hesitate to recommend both Kim Tran and Re/Max to anyone looking to either buy or sell a home.”
“Dear Kim, It was a pleasure working with you. Not only are you extremely professional, but you are also reliable even when working under incredibly tight timelines. Most importantly, your honest approach and ability to communicate all steps with such clarity made it very easy to put our trust in you and get through what is inevitably a stressful process for anyone.We appreciated the thorough approach you took towards finding us a reliable and respectable tenant, and moving rapidly to make everything fall into place!
In addition, your staff is professional and courteous and your office truly makes an excellent team. We will most certainly recommend you to family and friends and without a doubt work with you in the future.”
“Kim is very passionate and dedicated to her work. There was never a day I could not reach her. She knows her work and I would not hesitate to recommend her to anyone. She always went over and above everything she did for you. ”
“A huge Thank You to my lovely realtor Kim Tran for being super sweet and beyond patient with me through out my process of finding a home! You’re awesome chi! Thank you! ”
“Moving to a big city and using an agent for the first time had me nervous at first. Working with Kim, I was wondering why I was nervous in the first place. From our initial interview she was able to narrow down my requirements and helped me find several candidates. When I found out a few days before coming to view these candidates that I would be working on the other side of town, within hours she had better options for me to consider. No browsing through ad sites, she mailed the ads to me so the only place I had to check was my inbox. During the viewings, she drove me around town and helped me get acquainted with the various neighbourhoods, attractions, and night-life. If I had a question when she wasn’t around, a quick text or email and i would get an answer shortly after. Morning, evening, weekends, it didn’t matter. When she takes you on as a client, she’s not a 9-5 only assistant. Once settling on a place and negotiation time started, she fought hard on my behalf making sure that my move in would be as smooth as possible and that the landlord held up their end of the deal. Now that I’ve seen her in action, I am looking forward to working with her again next year when I go to buy a house. When its this easy and fun, why wouldn’t I?”
“I am very grateful to have had Kim Tran recommended to me by a trusted colleague. I was working on a tight timeline to find accommodations in Ottawa. At very short notice, Kim put together a detailed package of real-estate options and we closed the deal in record time (she was successful in negotiating a very good deal for me to boot!). Kim is intelligent, courteous, patient and incredibly professional. I can pay her no higher complement than to guarantee that I will seek her services whenever I have real estate requirements in Ottawa. I have dealt with agents across the country over my 27 plus years in the military and Kim is far and away the best whom I have had the pleasure of working with.”
“Thank you so much for getting our property rented within days after we signed up with you (can I say a week!!). We rented the property to a tenant who completely fit our profile and more. You understand the rental market, therefore listed the property immediately, sought the right clients and gave us the necessary advice that we needed. We feel that you went out of your way to address our needs and we are extremely grateful. We will be happy to refer you around and look forward to working with you in renting/selling our other properties.”
Anand and Anisa
“Kim Tran made my move to the Ottawa area stress-free and enjoyable! My job brought me here and I had to find a place in a relatively short amount of time. After searching the internet for viable options Kim contacted me and the rest is history! She was able to send me listings of multiple properties so I could view them and narrow them down to the ones that I liked the most and to make it easier so I could see them in person. I made a trip to the area and she was able to take me around and show me the properties with ease. I was able to complete the majority of business in person and once I returned home she made it extremely easy to finish up the process! I recommend anyone that needs to find a home/apartment to rent or list to contact Kim Tran immediately!”
“Extremely professional and hard-working. A pleasure to work with. Kim definitely goes above and beyond what’s necessary to complete all tasks, ensuring complete client satisfaction.”
“Responsive, dependable and empathetic. Kim took the time to understand our needs and was able to efficiently help us search for a rental unit on our return to Canada. I would not hesitate to recommend her services. We look forward to working with her again when we buy!”
“Kim, thank you for your assistance in renting my investment properties in Ottawa. You were able to find a tenant much faster than anticipated and you were always very professional and efficient. I wouldn’t hesitate to recommend you and I look forward to working with you further.”
David Wex, Principal – Urban Capital
“Kim, thank you for selling the remaining suites at Central Phase 1. Your attention to detail, fabulous open houses and effort put in to advertising really helped to bring in the clients and get them sold. Plus I loved the video you did for us! You helped us to sell out the building, which is an accomplishment we can all be proud of. I look forward to continuing our relationship on future projects.”
Taya Cook, Development Director – Urban Capital
“Thank you for helping our family to purchase an Ottawa downtown condominium. Your familiarity with the area and knowledge of the process was extremely helpful. You were also very patient with and accommodating to our special criteria and busy schedule. You took the time to listen to our requirements and explained the procedure during the purchasing process. Your professional support and quick responses to our questions made our house hunting and purchase a pleasure. I hope we will get to work together again in the future. I will definitely recommend you to anyone who is looking for a real estate agent.”
“Kim Tran is the best Realtor I have ever used. In a matter of hours, she found the perfect spot that met all our requirements. If you have a choice, choose Kim.”
“Kim helped us make our house search process very smooth, comfortable and effortless. We had an initial meeting with her where we went our our basic requirements. Kim then forwarded us a few listings that met our search criteria. From there on, it was smooth sailing. We visited a lot of properties and asked a lot of questions. Kim very patiently accompanied us to all our appointments and was very flexible with time. Once we found the place we liked, Kim helped us with all the paper work and helped us finalize the deal. Thank you Kim!”
“Hi Kim, It was a very great experience to be your client. I truly appreciate your patience and sincereness. I wouldn’t be able to make such a correct decision on buying this property without your help. I would really recommend you to my friends when they are in the market for properties. Thanks. Sincerely,”
“When I had a condo property to sell, I went to Kim Tran of Remax Ottawa after many people recommended her to me. After the experience I can see why they call her the queen of condos and houses in Ottawa.
Kim met me at my property and had a quick look around. She was very professional and came prepared with a list of similar units that sold recently and how much they sold for. She then gave me a step by step plan to get the property ready for listing and showings and she proactively handled everything for me such as finding a great painter and selecting and setting up great furniture and decor for staging. When the offers started coming in she was a ruthless negotiator. She kept the buyer interested while bringing the price as high as they would be willing to pay. I felt truly like a VIP during the entire process.
I will go to Kim for any real estate need in the future and I suggest you contact her if you are looking to buy or sell a house or condo in Ottawa.”
“Just wanted to drop you a quick note letting you know that things are going well since I moved in! The renovations that I told you about went really well, I love the additions I made and will send you some pics once I have a bit more decor up, or you should let me know when you’re in the area and drop by! Thanks again for all your help! As a first time home buyer, I had many questions. Your knowledge and expertise, along with your upbeat persona made what might have been a stressful experience a very enjoyable one. You truly demonstrated the ability to understand what I was looking for in a home and went out of your way to ensure that the process went smoothly and for that I knew I was in very capable hands. I will definitely recommend you to friends and family!”
“When I was offered a new job in Ottawa, I decided to take my mother with me to look for a place to live. She suggested that I look for a real estate agent who could show us around so I went online to do so. I knew I had to find someone who we could trust and that meant someone who could speak both English and Cantonese/Vietnamese to understand our needs. It didn’t take long for me to find Kim’s profile on and contact her via email. She promptly responded and followed up with a phone call. We discussed what I was looking for and she sent me a number of listings that my mother and I could choose from and visit. When my mother and I arrived in Ottawa, Kim met us at our hotel, gave us a warm welcome and took us to our preselected listings. She was very attentive, flexible and professional throughout. Thanks to Kim’s diligence, knowledge of Ottawa (real estate, architecture, trends and lifestyle), and understanding of our budget and needs, we were able to find the perfect place in less than 24 hours. We would definitely recommend Kim to anyone who’s looking to purchase, lease, invest in or sell Ottawa real estate. She is a very driven and helpful individual who has exceeded our expectations. Thank you again Kim!”
“I highly recommend Kim. I come from a family of real estate junkees and my mom sold real estate for 12 yrs, so i’m not easily impressed by realtors. Kim listened carefully to what i wanted and did all the leg work for me when it came to finding viable options. she made sure that I was aware of all the pro’s and con’s of any location, builder, etc and always offered bright ideas on how to renovate the place, or how it would look with quick changes to paint colour or flooring. She also did an excellent job negotiating for me in a three offer situation, where i gave her a very frugal limit to work with and she closed the deal with her skill and ability, with no counters! I would use her anytime and wish you well in your search.”
“Kim knowledge and expertise of the Ottawa Market and exceptional service wil help make your home buying experience easy, confident and great satisfaction.”
“Thanks Kim for making our house hunt a dream. You have been dedicated, professional and thoughtful. Most importantly, we felt that you truly had our best interests in mind. You have been tireless in working with us to find just the right property and making sure we made a sound investment. We can’t thank you enough and we know we will be working together for years to come.”
Brent & Isabella
“Kim is an avid networker and a truly social personality. You will find her at the heart of almost every glitz & glam event in Ottawa, working to make your acquaintance, and working tirelessly to launch a successful career. I met her through one of her many social networks, and am happy to recommend her services as a Real Estate Agent. She was willing to work for the business, starting out with a rental arrangement for my property in Barrhaven. Less than a week after her lawn signs went up, the listing closed! Thank you for your efforts and for your honesty Kim, I look forward to working with you again soon!”